Delivery And Returns

Delivery

All orders received will be dispatched 1st class registered post (a signature is required) within 1 to 2 working days, but please allow up to 14 days for delivery. We will e-mail you only if required to inform you of any unexpected delays. POSTAGE IS STILL FREE WITHIN THE UK.

Next day delivery is available at additional cost. To arrange for next day delivery telephone our sales team 0781 0352540 to ensure that your order is processed as quickly as possible and add next day delivery to your shopping basket and checkout as normal#. Orders must be received before 11 am. Next day delivery only applies to mainland UK.

# The next day delivery option is located on the left hand side of the online shop screen under Categories - Next Day Delivery.

Payment Methods

Online: Payments are processed by Google Checkout, which is secure & fast. The majority of credit and debit cards are accepted and no account is required.

Credit Card: All major credit cards are accepted over the phone.
Please call to arrange payment.

Cheque/BACS: Please call to arrange.

Returns

To return or cancel a purchase, please contact our sales team on 0781 0352540. A full refund will be given if the items are returned undamaged, in original packaging within 30 days.
If you have any technical difficulties contact the sales team and we will endevour to solve your problem as quickly as possible.
Return unwanted items using a method that provides proof of postage; we recommend ‘Special Delivery’ as this service also includes insurance.
We are unable to refund postage costs, unless the returned items are defective. Please send proof of postage costs with any returned (faulty) items.